Service Responsible [Sweden]


 

About us

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Our team, User Centric & Retained Delivery, is part of the Digital Workplace department. User centric is a service delivery team with a variety of roles such as technicians, support specialists, and service responsibles. The team's delivery covers several areas. We are expanding both the team and the delivery. Therefore, we are seeking a service responsible for the application Figma to join our team.

Your role


You will interact and work closely with the Scania business and service delivery managers in our department to understand business demands and end-user needs. You will be the main contact and a natural interface for your area of responsibility. The responsibility will be the delivery and maintenance of the application Figma. Also, you will ensure that delivery meets Scania's security and privacy guardrails. For the delivery side, you will work with an agile mindset. For the maintenance part, you will use tools and methods connected to ITSM. One part of the service delivery is to ensure the financial side of the service is in good shape. Budgeting and following up on results are important tasks.

Your profile


To be successful in this role you are self-going, communicative and have good social ability. You are a structured, supportive person by nature, with a passion and understanding of end-users and their business. Leading, guiding, and clear communication are something you find both inspiring and rewarding. You bring enthusiasm, energy and can translate business needs into deliveries. Furthermore, you have the courage to challenge the existing ways of working and being creative in how you test new ideas.

You have at least a couple of years of work experience within IT, maybe in the area of service delivery or project management. If you have good knowledge about the Scania business, it is a plus. You also can build trustful and fruitful working relations.

Except for Swedish, you need to be proficient in written and spoken English.

Application and further information


Kindly apply with CV and Cover Letter as soon as possible, but no later than no later than 20th of August. Due to summer holiday, we will get back to you in mid-August. Note that a background check might be conducted for this position. For more information about the role please contact Martin Zeller, Hiring Manager, +46700810650 or martin.zeller@scania.com

We offer an inspiring workplace with a global delivery perspective. With us, you have a great opportunity to shape your work and your future. Your personal and professional development is important and something we encourage and support. In addition to an exciting career, we offer flexible working hours, hybrid workplace and other benefits such as a company car that you can privately lease, performance bonuses, a pension plan, lunch at reduced prices and much more. If you live in the Stockholm area, we also offer a direct bus between Stockholm and Södertälje with Scania Jobexpress.

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About Scania

Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2022, we delivered 80,238 trucks, 4,994 buses as well as 13,400 industrial and marine power systems to our customers. Net sales totalled to over SEK 170 billion, of which 21 percent were services related. Founded in 1891, Scania now operates in more than 100 countries and employs some 57,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com

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