Customer Support Associate [India]

 

We are looking for an enthusiastic and engaged candidate to boost our sales by reaching our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience.

​To be a successful customer support associate you need to be able to convince even the toughest of individuals to purchase our offerings. Even they need to suggest ways in which client feedback can be utilized to improve the product or services.

Role and Responsibility

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• Good Knowledge of all the details of the product or service offerings.
• Regularly updating and obtaining the lists of individual contact details.
• Meet and exceed sales targets set by the organization.
• Stay updated with market trends to better serve customers.
• Identify customer needs and provide solutions through the company’s products and services
• Build and maintain positive relationships with future prospects.
• Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
• Conducting each function with the utmost respect, regardless of the behavior of the other.
• Keep a record of every customer interaction and sales activity.

Requirements

• Graduation or equivalent
• Priorly experience working as a customer support executive or in a similar role
• Having done a sales-related training program
• Knowledgeable with computers
• Having exposure to cultural norms and diverse viewpoints
• Ability to change the communication style on unusual events
• Excellent interpersonal, research, and record-keeping skills
• Having the capability to receive critics without internalizing them

Job Types: Full-time, Regular / Permanent, Fresher

Salary: ₹96,000.00 - ₹120,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

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